Integrated management for your entire corporate operation
Connect operations, assets, technology, finance, mobility, governance, and intelligence. Data and workflows working together in one platform.
One operational foundation for better decisions
Replace isolated systems, outdated spreadsheets, and lost conversations with connected, measurable, and auditable workflows.
Automated IT Asset Inventory & Telemetry
The ARM Agent for Windows automatically scans processor, RAM, disk specs, serial numbers, and installed software across company PCs. No manual `.bat` scripts required — bind and revoke tokens directly from the web panel.
QR Code Tagging for Assets & Spaces
Asset tags for smartphone scanning. Requesters or technicians access maintenance history and open work orders directly on site.
Work Orders & Digital Sign-off
Attach repair photos, log inventory materials consumed, and collect requester signatures prior to closing tickets.
Recurring Preventive Plans & Predictive Alerts
Schedule mandatory maintenance for generators, elevators, HVAC, and water tanks. Receive automated expiration alerts and dispatch preventive work orders to vetted vendors before breakdowns halt business.
A modular ecosystem adapted to your operation's scale
Activate only the modules you need and expand as your infrastructure grows in complexity.
Full control over Corrective & Preventive Maintenance
Create work orders, assign internal teams or external vendors, deduct inventory items, and require proof photos before ticket completion.
- Visual preventive calendar per location
- Labor and spare parts cost tracking
- Digital requester sign-off via link or QR Code
Location: HQ Campus — Block B / Room 204
Service: Preventive maintenance for VRF Air Conditioning
Materials: 2x HEPA Filter (Auto inventory deduction)
Internal Helpdesk with Rigorous SLA Management
Simple portal for employees to open requests in seconds. Real-time Kanban board for operations teams to manage emergencies and deadlines.
- Configurable SLA rules and priority tiers
- Automated tracking notifications
- CSAT satisfaction rating upon completion
SLA: 1h 20m remaining for resolution
Building Assets, Equipment & Windows Native Agent
Centralized inventory with asset tag numbers, warranty details, and physical location. Native integration with ARM Agent for zero-touch PC data collection.
- Equipment maintenance history per equipment item
- Hardware monitoring & software license tracking
- Instant security token revocation
CPU: Intel Core i7-12700K (12 cores)
RAM: 32 GB DDR5 | 1TB NVMe SSD
Warranty: Active through Sep/2027
Quotes, Purchase Orders & Inventory Balances
End-to-end flow from request to delivery. Log quotes with 3 vendors, submit for approval, and update stock without risk of negative balances.
- Price history and quotes per supplier
- Automated minimum stock alerts
- Direct link to work orders
Current Balance: 8 units (Min threshold: 15 units)
Vehicle Management, Refueling & Corporate Travel
Manage corporate fleet vehicles, fines, scheduled servicing, and business travel requests with expense tracking and reimbursement reports.
- Fuel log & MPG / km/l calculations
- Driver license & registration expiry alerts
- Travel expense reports with receipt uploads
Driver: Marcelo Santos
Last Servicing: 45,000 km (Next: 55,000 km)
Fuel Efficiency: 29.1 MPG
From ticket to sign-off in 4 simple steps
Transparency for requesters, speed for technicians, and ready-to-present reports for executives.
Opening & QR Code
The employee scans the asset tag via mobile or submits a ticket on the internal portal in 15 seconds.
Triage & SLA
The platform categorizes priority, starts SLA timers, and assigns the responsible technician or vendor.
Execution & Materials
The work order is executed, logging stock items used, labor hours, and completed repair photos.
Sign-off & Audit Log
The requester confirms receipt, rates satisfaction, and the history is retained in the audit trail.
Track the time between a request and the completed repair.
Organize costs by location, supplier, and asset category.
Alerts for building maintenance and scheduled inspections.
The shift from informal management to professional control
Frequently asked questions about ARM
Software engineering for every stage of operations
From a quick smartphone ticket logged by an employee to executive reports for the board, ARM turns operational noise into auditable workflows.
1. Service Desk & Ticket Management
Log, triage, assign, and resolve internal requests with strict SLA countdowns, priority levels, interactive timelines, photo evidence, and CSAT scores.
- QR Code scanning without mandatory login
- Customizable workflow statuses per ticket category
- Real-time automated email and dashboard alerts
- Auditable audit hash on ticket closure
2. Preventive Maintenance & Predictive Alerts
Schedule recurring maintenance schedules for HVAC systems, elevators, generators, and building structures. Avoid unexpected downtime that halts operations.
- Interactive visual calendar per facility location
- Advance alerts sent via email and operator panel
- Cost tracking for spare parts and technician labor
- Direct link to approved third-party vendors
3. Building Assets & Native Windows Agent
Catalog physical and IT inventory. The ARM Agent for Windows automatically scans hardware specs, memory, serial numbers, and licenses without manual scripts.
- Asset tag numbering and QR Code printing
- Real-time CPU, RAM, and disk telemetry via Agent
- Warranty expiration and service contract tracking
- Maintenance timeline per individual equipment
4. Purchasing, Quotes & Manager Approvals
Transparent workflow from purchase request to delivery. Compare 3 vendor quotes, route requests for manager approvals, and update inventory balances effortlessly.
- Purchase requisitions tied directly to tickets
- 3-quote comparative matrix per line item
- Budget limit alerts per cost center
- Automatic stock check-in upon arrival
5. Homologated Vendors & Facility Contracts
Maintain a trusted database of external contractors with tax IDs, service specialties, active contracts, annual adjustment alerts, and rating histories.
- Specialty tagging (Electrical, Janitorial, HVAC)
- Renewal and termination date reminders
- Performance ranking based on SLA compliance
- Document and compliance certificate attachments
6. Reports, Dashboards & KPI Analytics
Turn closed work orders into strategic data for leadership. Track average SLA, cost per site, MTTR, and export presentation-ready PDF and Excel files.
- Consolidated cost center dashboards
- Batch export for executive reports
- MTTR (Mean Time to Resolution) analytics
- Historical CAPEX / OPEX spending per branch
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Start free trial nowSeven modules. One operation.
Start with what your organization needs today and evolve without losing data, context, or governance.
ARM Intelligence
Real-time consolidation of critical operational metrics across all locations, pending purchase orders, and urgent SLA alerts.
- Interactive metric widgets and charts
- Visual emergency and SLA breach warnings
ARM Assets
Structured hierarchy of headquarters and branches with regional managers, scoped access permissions, and cost consolidation per site.
- Geographic cost center segmentation
- Open work order summary per branch
Spaces & Building Hierarchy
Detailed physical control of floors, conference rooms, cafeterias, and rest areas. Tag equipment and tickets to exact locations.
- Space criticality classification
- Navigable physical floor tree
ARM Operations
Internal helpdesk for corrective tickets. Fast QR Code creation without login friction, interactive activity feeds, and SLA rules.
- Interactive Kanban board for technicians
- Automated CSAT feedback on closure
Preventive Maintenance
Systematic inspection schedules for building equipment, automatically dispatching work orders to technicians prior to due dates.
- Weekly and monthly visual routine calendars
- Equipment downtime and repair cost logs
ARM Technology
Technical inventory with asset tagging, warranty details, and native integration with the ARM Windows Agent for desktop telemetry.
- Auto-detection of CPU, RAM, and serial numbers
- Instant access token revocation
ARM Finance
Supply requisitions, 3-quote comparative pricing tables, and approval routing prior to purchase order generation.
- Auditable managerial approval chains
- Direct link to maintenance work orders
ARM Audits
Centralized contractor database with performance metrics, SLA compliance records, active contracts, and rating history.
- Contractor ranking by service specialty
- Attachment of licenses and compliance certificates
Inventory & Stockroom
Physical stockroom control for maintenance supplies. Automatic inventory deduction when parts are linked to work orders.
- Minimum threshold alerts for reordering
- Automated RFQ drafting for depleted items
ARM Mobility
Corporate vehicle management, fuel logging, mileage tracking, driver license expiration alerts, and travel expense reports.
- Driver license expiration reminders
- Photo receipt uploads for fuel expenses
Built for everyone who makes operations happen
From employees opening tickets to executives approving annual CAPEX budgets, ARM brings clarity to every role.
Operations manager
Fragmented operational data, informal corridor requests, and difficulty proving the department's ROI to the C-suite.
Centralizes all demands into a formal, auditable workflow with automated SLA performance reports.
Track SLA and preventive work
Consolidated reports help turn operational data into leadership decisions.
Operations analyst
Hours wasted managing manual spreadsheets and WhatsApp chats to dispatch work orders to field technicians.
Automated triage, Kanban dispatch, and predictive preventive reminders based on due dates.
3-Click Work Order Dispatch
Route requests to local technicians without relying on scattered conversations.
C-Suite & Executives
Uncertainty over actual building operational spending and whether vendor SLAs are being met.
Interactive corporate dashboards breaking down spending by location, space, and maintenance category.
Costs by location and category
Review operating expenses to identify trends and direct priorities.
Employees & Requesters
Not knowing who to contact when office lighting fails or AC stops working, leaving staff in the dark.
Frictionless QR Code ticket logging without mandatory passwords, with status updates sent automatically.
Field-friendly requests
Use an asset or room label to start a request and track its progress by phone.
Multi-Site Enterprises
Struggling to monitor technical maintenance across geographically dispersed branch locations.
Centralized filtering unifying your entire physical network under one dashboard with region-scoped permissions.
Consolidated network view
Headquarters can track inspections and technical requests across locations in one view.
Why should your organization upgrade to ARM?
ARM connects processes, people, assets, and decisions in one complete operational architecture.
360° Operational Control
We integrate stockroom inventory, maintenance schedules, work orders, RFQs, and desktop IT telemetry into a single panel.
Equipment QR Tags
Log tickets directly at the asset location simply by scanning the sticker using any smartphone camera.
Automated Computer Telemetry
Automatically collect hardware specs, serial numbers, and storage metrics without manual scripts.
Direct Comparison: Legacy Methods vs ARM
Before (WhatsApp & Excel)
Informal and fragile operation- Tickets lost in informal WhatsApp conversations
- Preventive schedules tracked manually on Excel sheets
- Zero financial auditability on third-party vendor purchases
- Hours wasted creating monthly reports for executive leadership
With ARM
Professional corporate engineering- Track tickets with SLA countdowns and photo evidence
- Automated preventive routines with advance email and dashboard alerts
- 3-quote comparative pricing tables with auditable approval chains
- Real-time executive dashboards with instant 1-click PDF/Excel export
Comprehensive feature list & role-based access control
Granular permissions and enterprise-grade architecture designed for compliance and data integrity.
Smart QR Code Scanning
Allow staff to submit tickets instantly by scanning QR code stickers on equipment or doors without downloading apps.
Auditable Audit Hash
Immutable cryptographic audit hashes generated upon ticket closure to prevent post-completion tampering.
Native Windows Telemetry
Direct desktop agent collecting CPU, RAM, disk specs, serial numbers, and software licenses automatically.
3-Quote Comparative RFQs
Attach three supplier quotes side-by-side to enforce transparent procurement and managerial approvals.
Visual Preventive Schedules
Interactive routine calendar dispatching preventive work orders before breakdown dates arrive.
Multi-Tenant & Multi-Site
Manage multiple branch offices, campuses, or client accounts under a single master administrator view.
Interactive Role-Based Permission Matrix
Employee / Requester Role
Designed for general company staff. Quick ticket creation without administrative clutter.
- Scan QR Codes to open tickets
- Upload photo evidence of issues
- Track ticket resolution timeline
- Rate service quality (CSAT)
- Cannot access financial cost data
- Cannot approve purchase requisitions
- Cannot edit system configuration
Field Operator / Technician Role
For internal maintenance technicians and field service contractors.
- Execute assigned work orders
- Attach completion photos and parts used
- Update ticket status (In Progress, Resolved)
- Check stockroom availability
- Cannot delete historical tickets
- Cannot modify contract terms
Area Manager Role
For department supervisors, operations coordinators, and branch managers.
- Approve purchase requisitions & RFQs
- Monitor branch cost dashboards
- Reassign ticket SLA priorities
- Export executive KPI reports
- Cannot alter global tenant billing
Tenant Administrator Role
Master administrator account for Operations or IT Directors.
- Full access to all modules & locations
- Manage user accounts & role assignments
- Configure SLA policies & alert thresholds
- Manage billing plan & payment methods
Pricing built for your operational scale
Choose the ideal plan to connect and evolve your organization's operations.
For growing teams managing a single location.
per operation / month, billed monthly
- Corrective tickets
- Single location & spaces
- Basic dashboard
- Standard email support
For operations requiring maintenance, assets, and purchasing control.
per operation / month, billed monthly
- Everything in Starter
- Preventive maintenance
- Asset & IT tracking
- Purchasing & inventory
- Vetted supplier database
- SLA management
For multi-site operations with advanced governance requirements.
per operation / month, billed monthly
- Everything in Professional
- Recurring contract tracking
- Advanced team permissions
- Assisted onboarding & setup
- 24/7 priority support
Common questions about ARM
Request a live demo of ARM
See firsthand how your organization can streamline work orders, maintenance schedules, assets, procurement, and metrics in one place.
What you'll see in the demo:
- How to submit and manage building tickets effortlessly
- How to monitor SLA compliance and prevent delays
- How to schedule recurring preventive maintenance routines
- How to track equipment assets and rate suppliers
Get in touch with ARM
Have questions or want to see how ARM fits your operations? Reach out to our advisory team.
Start your 7-day free trial on ARM
No credit card required. Register your operation and start organizing requests and preventive work during the trial.
What is included in your 7-day trial:
- Access to the modules included in the selected plan
- Field QR Code scanning for staff and requesters
- ARM Agent for native Windows telemetry
- Structured registration of assets, spaces, and locations
- Guidance through support channels during initial setup
Create Free Trial Account
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Turning corporate operations into a strategic advantage
ARM was created to simplify and elevate corporate operations. In one platform, organizations connect activities, assets, technology, finance, mobility, governance, and intelligence without relying on fragile spreadsheets or scattered conversations.
Our platform was engineered around real-world field operations: the day-to-day work of those responsible for physical buildings, equipment uptime, and workplace employee experience.
Mission
Professionalize corporate operations with intuitive, visual, and auditable software.
Vision
Be the global standard platform for corporate building and physical asset management.
Values
Unify complete traceability, effortless user experience, and financial transparency.
Insights and practical knowledge for operations
Technical articles and educational guides to accelerate your team's operational maturity.
Learn from real operations
Privacy Policy
1. Introduction
At ARM, we are committed to safeguarding personal and operational data provided by our customers and partners within our SaaS platform.
2. Data Collection
We collect essential information required for account administration, including manager names, corporate work emails, phone numbers, tax IDs, and physical site addresses mapped in the software.
3. How We Use Data
Data is used exclusively to operate SaaS tools (work orders, preventive maintenance alerts), process monthly subscription billing, and dispatch technical alerts regarding scheduled maintenance.
4. Data Sharing & Privacy
ARM does not monetize or share databases with third-party marketing companies. Incident and maintenance records remain strictly isolated within your dedicated tenant instance.
5. Storage & Encryption
We deploy SSL/TLS encryption protocols and enterprise cloud infrastructure to guarantee total isolation and security against unauthorized access or leaks.
6. Essential Session Cookies
The website utilizes temporary essential cookies to store active session tokens, optimizing tab loading and platform navigation.
7. User Data Rights
In accordance with global privacy standards, you may request account deletion, historical ticket export, or profile data updates at any time through our support team.
8. Compliance & Legal Contact
For questions regarding this Privacy Policy or data inquiries, contact our compliance officer at: privacidade@arm.app.br.
Terms of Service
1. Acceptance of Terms
By registering for and accessing ARM SaaS, your company agrees to and accepts all terms, conditions, and operational policies outlined in this agreement.
2. Platform Usage
The platform is provided exclusively for lawful management of physical maintenance, fleet logistics, and operational procurement. Reverse engineering or uploading malicious code is strictly prohibited.
3. Account Responsibility
The tenant administrator is responsible for the accuracy of corporate billing information and maintaining secure credentials for assigned staff users.
4. Subscription & Payments
Full system access is granted upon timely payment of the selected subscription plan. Delinquency exceeding 15 days reserves the right to temporary administrative access suspension.
5. Limitation of Liability
ARM provides SaaS software tools for operational management. We are not liable for physical execution failures by third-party contractors or missed preventives caused by internal technician oversight.
6. Intellectual Property
All source code, trade secrets, trademarks, module layouts, and branding are the exclusive intellectual property of ARM.
7. Penalty-Free Cancellation
Monthly subscriptions may be canceled by the administrator at any time without cancellation fees. Historical data remains available for export for 30 days post-cancellation.
8. Access Suspension
We reserve the right to temporarily suspend user access in the event of suspected coordinated cyberattacks or severe terms violations.
9. Term Modifications
Annual plan adjustments or critical modifications to these Terms of Service will be communicated 30 days in advance within the tenant admin dashboard.
10. Legal & Ombudsman Contact
For additional legal or financial inquiries, reach out to our ombudsman at: ouvidoria@arm.app.br.